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Description
title: investors, agencies, master servicing,
coordinate and facilitate loss mitigation efforts with associated departments, foreclosure counsel, defualt and real esatte vendors and mortgage insurance companies.
initiate and monitor research on accounts as required.
meet with non-profit agencies, bank personnel and other referring agencies to identify potential custmoers in need of advisory services, loan officers.refinance and workout options to resolve delinuqency and potential for loss, specifically, home ownership advisors will analyze the borrower's personal finances and intentions and make recommendations on loan modifications.saturday coverage will be required per the staffing schedule
bilingual spanish/english is desired. but not limited to, fair debt practices collection act (fdcpa), etc,
abiilty to work under stringent deadlines stressing urgency to achieve monhtly goals with expected quality and in accordance with required policies and procedures
demonstrate saels ability that encourages borrowers to engage in face-to-face meeitngs with homeownership advisors at our foreclosure prevention counseling centers
ability to successfully complete required and on-going certification and training programs inclduing.they will work to find soluitons to reinstate delinquent accounts, set stage for list and sell liquiadtion, modify accounts, or to take deed-in-lieu of foreclosure by working with the proper areas within jp morgan chase, as approrpiate.
strong communication and presentation skills with diverse groups and individuals.
make defualt servicing postponement decisions baesd on facts presented and the risks/rewards associated with accepting short payoff and deed in lieu transactions.make outbound calls to potential customers who need advisory services
recommend and initiate loss mitigation workouts that are appropriate to the situation according to the net present value (npv) or profit and loss (p&l) results that are within internal guidelines and policies.hud documents and tax information and to synthesize data to determine optimal outcomes for borrowers
demonstrate professional behavior, specifically: loan origination, mortgage banking preferred, back-end collections, loss mitigation or foreclosure experience
demonstrate ability to analyze mortgage documents, image and demeanor to internal and external customers, inclduing profit and loss statements.deeds in lieu, etc, if not possible, advisory services will focus on assisting customers find solutions to maintain home ownership and, discussing other solutions including shrots saels.inetnt,
conudct face to face meetings with customers in default or at high risk for delinquency to evaulate thier finacnial ability, willignness, and aplpy the appropriate retetnion or liquidation solutions, resaon/risk for default.concessions and tiimng isuses, reivew and re-negoitate real estate purhcase ofefrs including sales temrs,
exaimne.
advsiors will be eliigble to recieve monthly incetnives based on prodcution.
ensure requirements are met for deed-in-lieu and short pay transactions; including ordering/reviewing title, reviewing trusted sales guarantees and encumbrance of record reports or other available information.
jpmorgan chase is an equal opportunity and affirmative action employer, m/f/d/v. friday 9am-6pm and alternating saturdays 9am-1pm
minimum 3 years in mortgage loan origination,
the schedule for this position is as follows:
monday-thursday varied shifts from 8:00am-8:00pm, loss mitigation or equivalent experience preferred, debt collection, default.
negotiate with beneficiaries, in order to arrive at solutions that represent the interests of jpmc and its investors, attorney firms and other third parties that have an interest in subject properties via voluntary and involuntary liens.formulating terms of repayment, this includes verifying arrears.
ensure the execution of modifications/repayment documents.
review and audit estimated and final real estate property closing statements to ensure agreed upon sale terms are complied with.
negotiate and formalize repayment arrangements with customers when appropriate. home ownership advisors will also partner with non-profit organizations, home lending loan officers and bank personnel to identify customers in need and execute against proposed solutions. homeownership advisor - home lending default - paramus, nj
location: nj-paramus
home ownership advisors will be located in areas with high delinquency rates and will provide face to face advisory services to customers whose loans are delinquent or at high risk for delinquency.
comply with standards associated with customer contact including (fair debt collections practices act )fdcpa regulations.
participant in all hope now initiatives and work with chase's homeownership preservation office to assist impacted customers. demonstrated ability to clearly convey information and ideas, to listen and respond appropriately to customers, external contacts and individuals throughout jpmc.
jpmorgan chase offers an exceptional benefits program and a highly competitive compensation package.
bachelors degree or equivalent work experience in mortgage banking preferably in loss mitigation and collections
counseling centers will be staffed 6 days a week. home ownership advisors will sit in the counseling centers and receive incoming customer traffic, as well as proactively contact customers who were referred to them by the various partners at non-profits and within the lending and bank organization.
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