Spa Director

Spa Director Job Code: 14204Division: Bedford Springs Resort and SpaLocation: Bedford, PA USTravel Involved: NoneJob Type: Full TimeJob Level: ExperiencedEducation: Bachelors Degree or Equivalent Skills: Category: Operations,Planning,Revenue ManagementCompensation: Not SpecifiedPosition Summary:Omni Bedford Springs Resort and Spa, located in South CentralPennsylvania\'s scenic Cumberland Valley, just 90 minutes fromPittsburgh, two hours from Washington, DC and three hours fromPhiladelphia. Unrivaled luxury and service AAA Four-Diamond Resort.National Historic Landmark. With a legend that began over 200years ago, where 8 mineral springs became famed as a mecca ofrejuvenation. After an unprecedented $120 million resort-wide renewaland expansion,the legacy continues today at the Springs Eternal Spa,treatments with mineral waters are but one of the wonderful offeringsavailable.The Omni Bedford Springs Resort is currently seeking a SpaDirector to oversee and manage the daily operations of itsworld-renowned Springs Eternal Spa.* Position will be responsible forsupervising/managing/overseeing the following departments: SpringsEternal Spa* In preparing for this position, candidate ideally will haveworked in at least the following departments or positions: Spa andSpa Retail* Requires a minimum of 5 year(s) of supervisory experience.* Requires a minimum of 5 year(s) of experience.* Approximate full time staff under this position: 40* Approximate part time staff under this position: 15* Position is responsible for a budget approximating $2 Million* This position reports to: General Manager* Must have experience at properties of similar size andquality.* Position will be required to work a varied schedule that mayinclude evenings, nights, and weekends.Requirements:Why You Want To Work For UsTraining we ProvideHow a Person Can Make an Impact in This JobThe Ideal Candidate for this Position* Must be a citizen of this country or possess a validwork permit.Technical Requirements:* Direct and build operations from all spa revenue centers.* Instill sales skills in massage therapists, beauticians, andretail staff.* Solid understanding of profit contributions from each SpaDepartment.* Thorough knowledge of spa retailing operations.* Have developed and marketed, through Sales and MarketingDepartment, spa programs for groups.Managerial Requirements:* Clear, concise written and verbal communication skills.* Ability to sell concepts and ideas to management, peers, andemployees.* Experience making presentations in front of groups.* Ability to clearly and concisely present technical subjects.* Maintain a good working relationship with guests, groups, andpersonnel from other departments.* Demonstrate team building experience.* Demonstrate ability to lead by example.* Solid career progression up through the ranks.* Abilities to inspire, train, and develop people forpromotion.* Instill a guest service attitude in all employees.* Instill a calm, organized approach in all situations.Business Skills:* Strong technical skills.* Excellent time management skills.* Work with limited support.* Strong organizational skills.* Strong customer service orientation and skills.* Exceptional detail in follow-up.* Strong budgetary, projections, and cost control skills.* Excellent cost control skills* Ability to produce consistent profits.* Thorough understanding of HR requirements and regulatoryagency requirements.* Create courteous, friendly, professional work environment.* Ability to quickly evaluate alternatives and decide on a planof action.* Forecasting skills.Educational Requirements:* BA/BS 4-5 year degree or foreign equivalency.