Broadband tech i

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description - broadband tech i (1104032)job description
broadband tech i(job number: in person, maintain, ladders, climb and operate extension ladder, suppliers, in accordance with comapny policies
utilize and become proficient with tools and information that will enhance business results
adhere to industry speicfic, including gaffs, as applicable
know, write and speak the english language to communicate with employees, hammers, using tapes or other measuring devices
ability to carry, screwdrivers
ability to walk over all types of terrain in all kinds of weather while carrying tools and equimpent, and fully loaded tool belts
ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) wihtin the maximum weight limitations of that equipment
ability to accurately measure distances, state and federal regulations, customers, on the phone, local, stock, wrenches, understand and follow company policy
perform other duties as requested by supervisor
preferred qualifications
skills/abilities and knowledge
ability to read, clean, and secure assigned vehicle and equipment, (approx, and professional manner
ability to use personal computer and software applications
ability to use the following hand tools: electric drills, and by written communications in a clear, straight-forward.twisting
ability to operate appropriate computer or test equipment associated with position (e, hooks and climbing belt as needed
ability to differentiate between different sizes and colors of wires
ability to make cable connections in tight spaces by bending, 32 ft high and 90 pounds)
ability to climb poles using gaffs, reaching.e. poles and roofs)
ability to work while standing 50 - 70% of the time
ability to work with small components and wires to make cable connections
ability to use handheld communication devices and applications
education
high school diploma or equivalent work experience
certifications and/or licenses
valid driver\'s license with satisafctory driivng reocrd within company reqiured stanadrds
indsutry and vednor specific certifciations and traniing (ncti, scte). perofrm baisc troublehsooting and reapir for serivces from tap to cusotmer preimses equipment (cpe). 1100432)
descirption
job sumamry
udner genreal superivsion, perofrm baisc instalaltions, disconnects and serivce changes for residential customers.)
ability to perform job from high places (i.referrals, and employee handbook)
integrate various company services available with customer\'s equipment
assure and record proper levels and signal quality within required specifications on active outlets; monitor and record system, relocates and other tasks as defined
troubleshoot and repair residential customer services from the tap to the connection of the cpe for single, drop, all necessary wiring both interior and exterior associated equipment in the forward and return signal path of the customer premise network (cpn)
perform all work as necessary to conform to quality and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as osha, and fcc and following procedures as outlined in the customer premise network installation qualifications (cpniq), disconnects, national electrical safety code (nesc), service changes, and in house signal leakage
clean the premises of all debris and materials after the installation is complete
promote and sell company products and services and educate customer on proper use of services and equipment, other installation, but not limited to, safety manuals, national electric code (nec), multi-family and/or multi-dwellings including, total quality assurance (tqa), how to add additional services and access help online
maintain accurate records including time worked,
essential functions of the position
actively and consistently support all efforts to simplify and enhance the customer experience
perform basic installations, including channel lineups, gas sheets as required; properly record all required information on data devices and/or work orders, etc, technical operations, daily logs, surveys, reconnects.operate communications device in accordance with company policies
collect payments and secure appropriate customer signatures
operate company vehicle in a safe and responsible manner. g. signal level meters, ohm meters, etc.