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Title: Customer Support Representative - Graveyard Shift
Location: California-El Segundo
Activision, the publisher of the hit franchises Call of Duty® and Guitar Hero®, is looking for passionate gamers who enjoy helping people to join our Customer Support team. If you are an avid gamer and have excellent communication skills, come be a part of our team and help us support great games!
RESPONSIBILITIES:
* Provide customer service to consumers in a timely and professional manner by interacting over the phone and corresponding via Internet support
* Quickly identify and aid consumers with technical problems, warranty and game issues
EXPECTATIONS:
* Reliability
* Ability to work professionally with consumers via phone and Internet support
STATUS: Temporary employment
WORK FREQUENCY: 40 hrs/wk, weekends and overtime as needed
DURATION: Varies
SHIFT:Graveyard 12:00am-9:00am
OPEN POSITIONS: 2
SALARY: $11.00/hr
You must have the following in order to be considered.
* 18 years of age or older
* High school diploma or equivalent
* Strong PC hardware/software knowledge
* Strong interest in PC video games
* Interest in console video games
* Ability to work a designated schedule
* Excellent listening, written and oral communications
DESIRED QUALIFICATIONS - The following are not required to be considered, but are beneficial.
* Strong PC troubleshooting skills
* Previous technical support experience
* Previous call center experience
* Familiarity with High Definition home theater equipment
* Hardcore gamer
* Experience with current console gaming platforms
PHYSICAL REQUIREMENTS:
The position requires the ability to perform essential job functions which may typically include sitting; walking; standing; bending; use of hands to type, handle or feel, reach with arms or hands, stoop, kneel, talk, see, hear and carry light items such as papers, notebooks, pens, etc. May also require occasional travel by car or plane.
Note: The Customer Support Representative will be hired as a Volt employee working on-site at Activision as the client. The employment relationship and any employment related questions or concerns will be managed by Volt as the employer. Employment with Volt is contingent upon an acceptable background investigation and training period. All employees must submit to a seven-year multi-county and separately held misdemeanor court search and seven-year federal criminal search.
Thank you for your interest in working at Activision. Only applicants that have been selected for an interview will be contacted. There are no part time or internship positions available. Sorry, relocation is not offered.

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