title: review and propose changes to existing tools and process and design additional reporting and controls. provide production support to underwriters and customer management teams. ensure compliance to cycle times. oversee the distribution and case load balancing of work to associates throughout the mod production process.
10 years exp. in process design/ production/ production support, preferably in mortgage services envirnoment
proven leadership skills
excellent data management skills. must be able to thirve in a data-intesnive, dynmaic environment
expeirence in mangaing a team of anaylsts
advanced visio skills
advanced excel skills
advanced powerpoint presentation skills
sql. analyze associate performance and propose training improvements.resolve process challenges. manage teams in us and india. ca
lead work distribution team for hamp modification production, cons prod strategy mgr i-calabasas.work closely with production leadership to increase throughput and velocity while ensuring proper inventory controls.