Quality Engineer & Program Manager L
View Job Requisition - Quality Engineer & Program Manager LRequisition Number: 11-1019176Job Status: Activated - Posting Type: Posted Internally and Externally. - Posting Status: AvailableLocation Tukwila, WA Virtual Office/Telecommute?(Things you should know about Virtual Office) Virtual Work Not Available Shift First Business Unit Defense, Space&Security Division Boeing Military Aircraft Program Surveillance & Engagement Occupation Title Quality Skills Management Title Quality Leadership Job Classification JACYML Job Type Management Experience Level Mid Level Manager Exemption Status Management Union No Security Clearance Required?(Security Clearance definitions) Ability to Obtain Interim and/or Final Clearances (Post Start) - US Citizenship Required Work Eligibility Required? Yes US Person Status Required? Yes Export Control Required? Yes Relocation Money Available?(Things you should know about relocation benefits) Yes Date Posted 09/14/2011 Closing Date(Things you should know about closing dates) 09/28/2011 Position Description Leads a team of Quality Engineers and Specialists supporting integration of quality requirements and processes across the full range of value stream activities from suppliers through delivery/post delivery interaction with customers in support of the P-8 Poseidon Program. Key areas of team focus requiring significant leadership engagement and successful team execution include supplier quality requirement flow down and first article execution, resolution of supplier nonconformances; drawing/design reviews and quality process integration with Integrated Product Teams (IPTs); nonconformance analysis and corrective action to support continuous reduction of the cost of nonconformance in the production system; customer integration and support including resolution of customer complaints, post delivery quality concerns and requests for inspection; delivery and DD-250 of products to government customers; quality management system deployment and maintenance of ongoing compliance and continuous improvement of an AS9100 based Quality Management System; execution of audits including physical configuration audits and surveillance of quality processes across the Program.Boeing Leadership Attributes [ + ] Charts the CourseStarts with the customer ends with the customer. Translates strategy into actionable objectives and plans. Communicates clearly at one-on-one and group levels. Conveys sense of purpose and mission that motivates others. Maintains direction, balancing big-picture concern with day-to-day issues.[ + ] Delivers ResultsKeeps his/her promises. Does not rationalize shortfalls and is accountable. Demonstrates strong operational skills. Marshals the other Leadership Attributes in meeting commitments. Capitalizes on unanticipated opportunities and changing circumstances to meet commitments.[ + ] Finds a WayContinuously monitors customers and operations to spot issues. Faces reality and adjusts to keep commitments. Models confidence that sees change as opportunities. Uses Boeing complexity as leverage, not an excuse.[ + ] Inspires OthersEnergizes, excites, and motivates others. Creates and models a confident and winning atmosphere. Builds teams whose impact is far greater than the sum of their parts. Inspires in ways that are consistent with Boeing\'s values. Celebrates success and learns from disappointments. Creates an atmosphere where all see opportunities to stretch, take risks, create, contribute and learn.[ + ] Lives the Boeing ValuesModels, leads and is committed to the Boeing values, principles and business-conduct policies. Earns the trust and respect of all Boeing stakeholders. Ensures effective business, compliance and financial controls. Promotes integrity in all that we do. Demonstrates commitment to and takes advantage of diversity. Creates an environment of respect and inclusion. Does not use abusive or intimidating behavior. Bounds vigorous pursuit of individual and business objectives with overall interest and reputation of the company.[ + ] Sets High ExpectationsSets high expectations rooted in ensuring competitiveness. Sets high expectations for him/herself first. Has courage to raise the bar continuously/routinely. Holds self and others accountable for continuous improvement. Communicates expectations directly, openly and effectively. Shows people and teams how to reach (acts as a coach).Competencies General[ + ] AdaptabilityUnderstands and is generally involved in guiding changes in own and fellow middle managers\' work and situations; explains the logic or basis for change to first level managers, fellow middle managers, and employees throughout the organization; acts as a resource on information about changes affecting own and fellow middle managers\' jobs. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow middle managers and external customers. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.[ + ] Building Positive RelationshipConsistently and proactively builds effective working relationships with employees, peers (e.g., fellow middle managers) and customers. Solicits and provides information to clarify situations. Seeks and expands on original ideas, enhances others? ideas, and contributes own ideas about the issues at hand pertaining to the department. Places higher priority on department goals than on own goals. Gains agreement from partners and peers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.[ + ] Business (Operational) AcumenServes as a resource for knowledge of how the department and organization operates; knowledgeable in current and possible future policies, practices, trends, and information affecting the department and organization. Understands Boeing products and services and how own department fits within the larger value stream. Demonstrates general awareness of competition. Understands how to accomplish tasks both through formal channels and the informal network.[ + ] CommunicationConsistently and proactively clarifies purpose and importance; stresses major points; follows a logical sequence. Consistently keeps the audience thoroughly engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Consistently frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Consistently seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Attends to both direct and indirect messages from others; correctly interprets messages and responds appropriately. Advises fellow middle managers and other internal employees in effective communication techniques[ + ] Continuous ImprovementConsistently and proactively reviews processes to identify gaps between requirements and current outputs with fellow middle managers and other people throughout the organization. Consistently and proactively identifies potential conditions that contribute to gaps or key variances; explores relationships between conditions and effects; distinguishes causes from symptoms and identifies primary causes. Consistently and proactively generates ideas for solutions; analyzes the effect or impact of each solution; selects appropriate solutions. Consistently and proactively tests solutions; gathers feedback from fellow middle managers, and other people throughout the organization on effectiveness; reviews impact on baseline measures; modifies solutions as appropriate to ensure effectiveness.[ + ] Customer FocusProvides middle management direction for making customers and their needs a primary focus of direct report\'s job activities and actions; considers how direct report\'s decisions/actions/plans will affect customers; actively seeks information to understand customers\' circumstances, problems, expectations, and needs; presents higher level project information to senior level managers to build their understanding of issues and capabilities as they relate to customer needs; considers how project level decisions/actions/plans will affect customers; responds quickly to meet significant customer needs and resolve problems; provides middle level leadership on monitoring and evaluating customer concerns, issues, and satisfaction and to anticipate customer needs; participate in the development of customer feedback systems to gauge customer satisfaction and makes adjustments to service as indicated by feedback.[ + ] Driving for Business ResultsIdentifies and sets performance goals for department; works tenaciously toward and derives satisfaction from achieving stretch goals related to positive business results; remains self-disciplined; measures progress and evaluates results; reprioritizes as appropriate; prevents irrelevant issues or distractions from interfering with timely completion of important tasks.[ + ] Leading via Vision And ValuesHelps others understand the organization\'s vision and values and their importance. Translates the vision and values into day-to-day activities and behaviors; guides and motivates team members and fellow middle managers to take actions that support the vision and values. Takes actions, makes decisions, and shapes team or group priorities to reflect the organization\'s vision and values. Ties the vision and values directly into project framework. Recognizes and rewards colleagues whose actions support the organization\'s vision and values.[ + ] Planning And OrganizingClearly defines and communicates more critical and less critical work group activities and assignments to department; adjusts priorities when appropriate. Identifies areas for improved resource allocation. Allocates appropriate amounts of time for completing own and others\' work and communicates time allotments to involved parties; avoids scheduling conflicts. Provides direction to managers to better utilize internal and external resources (individuals, processes, departments, and tools); coordinates with fellow middle level managers and external partners to improve organizational work flow. Sets example for managers by dealing with unexpected priorities effectively.[ + ] Systems ThinkingConstantly evaluates departmental structures and processes on how well they help meet strategic objective(s); identifies non-value-adding components and barriers and takes immediate actions to remove them. Provides middle management direction to implement change strategies. Champions effective change strategies and encourages buy-in from direct reports and employees through effective communication strategies. Carefully makes appropriate changes to departmental structures and processes by developing accountability metrics, communicating effectively, providing avenues for new skill development for department, and integrating with departments with similar structures and processes. Evaluates measurement systems designed by direct reports to monitor change implementation and make adjustments as warranted.TechnicalBasic Qualifications For Consideration Do you have experience developing or implementing quality processes and procedures?Do you have experience leading or managing a project or team?Typical Education/Experience Other Job related information Proven track record of strong leadership, applying sound judgment, effective decision-making, inspiring and coaching teams, and successful cross functional leadership collaboration is required. Demonstrated experience preferred on development and production of aerospace programs. Experience and demonstrated capability leading teams and complex projects with multiple stakeholders (e.g. IPTs, production teams, customers and suppliers) is also required. Recent management experience with demonstrated results strongly preferred. Knowledge and experience managing or supporting a wide range quality processes and methods is required preferably including supplier quality execution and improvement, first article inspection, nonconformance and material review board (MRB) processes , AS9100 deployment, application of Lean Six Sigma methods, nonconformance analysis and reduction, root cause and corrective action methods, design review processes, production support, auditing (including physical configuration audits), and customer delivery processes (including DD-250). Experience as a Control Account Manager with Earned Value Management (EVM) experience strongly preferred. Previous work experience in Boeing Commercial Airplanes (BCA) and Boeing Defense, Space and Security (BDS) is also preferred. *** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.***Every job requisition has specific and unique requirements listed under \'Description\', \'Competencies\', and \'Education\'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes.The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates\' job-related competencies to support an objective selection and promotion process.