Technical support

Ad Details

Location:

Description

technical support
posted on:demonstrates proficiency in supporting 1 or more product lines.
volt is an equal opportunity employer. canada, europe and asia, s.employment options - from contingent, temporary-to-direct hire, and direct placement - are designed to supoprt your availability and career requirements.
ability to work on multiple concurrent isuses. techincal devices like ipod, pda\'s, etc, cell phones, technical aptitude key attributes:has a personal computer. determined by product or cusotmer type, where analysis of situations or data requires a review of a variety of factors,
works on problems of moderate scope.comprehensive benefits programs and training opportunities further empower employees to contribute their best ideas and insights.
may assist with sale of new products to custmoers as situation permits.desired expeirence:technical skills requirements:
experience with windows (xp/2000/vista/windows 7) and/or mac os x operating systems
ability to navigate in the windows/mac envirnoment - such as getting basic system information, explorer navigation
ability to multitask and carry on multiple chat and emial conversations concurrently, while maintaining the ability to troubleshoot various technical issues for each chat or email conversation
basic understanding of hardware configurations - such as usb vs.
typing 45 words per minute.mac technical skills
type:

contingent/temporary
duration:
180 - 365 days
payrate:
doe
contact:
volt workforce solutions (sacramento)
1515 river park drive, ca 95815
phone: 916/923-0454
fax: 916/923-9255
roseville300295@volt.com, suite 150
sacramento.
maintains log of problems so that recurring problems can be reported to appropriate engineering organization.or processes, detailed instruction/training on new products,
normally receives detailed to general instructions on routine work, procedures.
uses professional concepts; applies company policies and procedures to resolve a variety of issues.
requierments:
deisred qualifciations:cusotmer serivce/supoprt envirnoment expeirence
relveant experience in reatil, technical supoprt, help desk support, customer serivce
undertsanding the impotrance of golas in a call cetner environment.09/02/11

job nubmer:
302095-6927-20-282674
add to cart
email to a freind
loctaion:
autsin, tx
descirption:
anwsers intrenet-baesd inquriies (live chtas) from customers regarding company products.
exercises judgment within defined procedures and practices to determine appropriate action.
recommends solutions to customer application questions.
the love of interacting with people of diverse experience levels
excellent listening skills
the love of teaching people how to do something
an excitement and passion for the company and product you are representing and the ability to share this passion with your customer
proven ability to email in a professional manner.
to learn more about our diverse opportunities where your talents can make a world of difference, please visit http://www.volt.com/norcal. to see more of our job postings, please visit http://jobs.volt.com.
analyzes problems with computer hardware or software applications to identify problem area(s) and recommend corrective action.with locations and opportunities across the u.
has internal and some external contacts.
experience fixing the above devices
comfortable navigating software applications
experience with os x and/or microsoft windows 2000/xp/vista/windows 7
ability to analyze information and drive it to resolution.assignments may be extended beyond and/or end prior to these estimated timeframes.mpeg4
basic installation and removal of application in windows, firewire
knowledge of device manager (knowing when something is connected/mounted)
knowledge of program files and system files in windows
experience with troubleshooting external devices both in windows / os x
understanding specific media file types used by itunes/ipod - aac, wav, mp3.temporary-to-direct hire and direct hire opportunities are projected and/or estimated timeframes only, please note duration of contingent.volt offers you unique access to these employment opportunities, matching your skills with intriguing projects and cutting-edge technologies. we connect talented people with respected companies,
at volt workforce solutions.