patient service representative - cardiology

<b>position purpose: handle, <br><br>repetitive motion: the empolyee is regularly reqiured to sit; use hands to finger, or feel.<br><br><br><br><b>phyiscal activities and requirements of this position </b><br><br>talking: abiilty to speak effectively<br><br>average hearing: able to hear average conversations and respond accordingly. short correspondence, and memos, <br><br><br>language abiilty: abiilty to read and comprehend simple instructions.<br /><br /><b><a target="_blank" href="http://wichitaclinic.apply2jobs.com/profext/index.an individual should have training in the idx patient management sytsem, to perform this job successfully., to keep recrods curernt.jpg" border="0"></a></b>. <br><br>-complies with established clinic policies and procedures<br><br>-utilizes proper channels to voice suggestions, concerns and/or complaints.<br><br><br>essetnial functions <br><br>-greet pateints upon arrival in a pleasant manner. obtains updated information from patient upon arrival, insurance information, phnoe numebrs, etc, such as address.<br><br><br><br><b>mental activities and requirements of this position </b><br><br>reasoning ability: ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. the organization maintains its status as an at-will employer. <br><br>all descriptions have been reviewed to ensure that only essential functions and basic duties have been included. cfm?fuseaction=mexternal.<br><br>job descriptions are not intended as and do not create employment contracts. and requirements delineated be interpreted as all-inclusive, in no instance, however, responsibilities, should the duties.name);"><img name="img01" src="/images/buttons/apply.<br><br>-greet patients upon arrival in a pleasant manner. no accommodations will be made which may pose serious health or saefty risks to the employee or others or which impose undue hardships on the organization, however.and abiltiies included have been determined to be the minimal standards required to successfully perform the positions, sklils, requirements.verifying information (spelling of name, etc, phone number, <br><br>-schedules appointments.<br><br>average visual abilities: specific vision abilities required by this job include close vision, color vision and ability to adjust focus. ability to write simple correspondence.employees can be terminated for any reason not prohibited by law. providing assistance to patients as needed with sitting or standing, e, pushing wheelchairs.etc, explains available services.<br><br>-generates appropriate documentation for the patient visit when required, referral information, required signatures based on insurance type, referring physician, including cases, etc<br><br>-uses mutli-line telephone system to answer and screen calls.ability to perform these operations using units of american money and weight measurement, and distance, volume.showjob&rid=1276&currentpage=2" id="$job_id$" name="$job_title$" oncilck="reutrn traccklick(this.id,this.<br><br>expeirence required: none<br><br>skills/abilities: <br>reqiures sklil in opertaing a comupter, fax macihne, multi-line phone and photcoopy macihne., to keep records current. ability to deal with prolbems invovling a few conrcete varibales in standradized situtaions.)<br><br>-ensrues recetpion area and lobby apepar orgainzed and in good oredr and are free of safety hazrads.<br><br>physical strnegth: the employee must occasoinally lift and/or move up to 10 ponuds. <br><br><br><br>matheamtics ability: ability to add and subrtact two diigt numbers and to mulitply and diivde with 10's and 100's. laoyff, and termiantion deciisons, they are also essential to an effetcive appriasal system and reltaed promtoion, trasnfer.the nosie leevl in the work envirnoment is usulaly high. instrcuting patients/vistiors and scheduling both in person and over the phone, </b><br>responsible for maintaining front desk activities, including greeting.<br><br><br><b>intent and function of job descriptions </b><br><br>job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. additional functions and requirements may be assigned by supervisors as deemed appropriate. well constructed job descriptions are an integral part of any effective compensation system. ability to learn basic medical terminology.<br><br>-maintains records of physician's time in and out of the office and communicates schedule changes appropriately. <br><br>-communicates patient arrival to physician and/or nurse. <br><br>-directs patients to other areas of the clinic.modifies, updates, and maintains physician's patient schedule.<br><br>finger dexterity: using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together. ) takes and screens messages for staff. <br><br>in accordance with the americans with disabilities act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. have been excluded, peripheral tasks, only incidentally related to each position.<br><br>-assists patients with ambulatory difficulties, i.responsiveness and courtesy, <br><br><b>performance measurements: </b><br>-treats each contact (patient, family member, visitor, physician, staff member) as the most important person of the moment by greeting/assisting with friendly acknowledgement.<br><br>-attends departmental meetings and participates on committees as requested.<br><br>-assists with scheduling of tests and procedures after identifying the need for pre-authorization or physician referrals.<br><br><br>required knowledge: <br>requires knowledge of business office procedures and the use of proper grammar, spelling and punctuation to address patients and enter patient information on the patient information system.<br><br><b>qualifications </b><br><br>education/certification: <br>three to six months related experience and/or training.<br><br>-assists with scheduling of tests and procedures after identifying the need for pre-authorization or physician referrals.takes accurate telephone messages and promptly gives information to appropriate parties.the employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch or crawl.<br><br><br><b>working conditions</b><br><br>works in a well lit, climate controlled environment. <br><br>-maintains strict confidentiality in all matters relating to the wichita clinic, its patients and its employees. potential exposure to infectious disease is possible.obtaining proper information (spelling of name, <br><br>-answers phones and schedules appointments, etc, phone number.insurance information, obtains updated information from patient upon arrival, etc, phone numbers, such as address.