senior manager

<b>job description:</b><br /><br /><br /><span><label><b>job title:</b></label></span><span >senior manager</span><br /><span ><label><br><b>company summary:</b> <br></label></span><span >wal-mart stores, inc. (nyse: wmt) serves customers and members more than 208 million times per week at more than 8,600 retail units under 59 different banners in 15 countries. with fiscal year 2010 sales of $405 billion, wal-mart employs more than 2 million associates worldwide.</span><br /><span ><label><br><b>city: </b></label></span><span >bentonville</span><br /><span ><label><br><b>state: </b></label></span><span >ar</span><br /><span ><label><br><b>employment type: </b></label></span><span >full time</span><br /><span ><label><br><b>hourly/salary: </b></label></span><span >salary</span><br /><span ><label><br><b>position description:</b> <br></label></span><span >builds and maintains customer relationships. develops and manages budget in area of responsibility develops team members. drives the execution of multiple business plans and projects for information systems division (isd) management. ensures application and infrastructure architectural solutions are stable, secure, and compliant with company standards and practices. ensures business needs are being met. ensures that issues impacting production are escalated and resolved. manages contractor and supplier process. participates in efforts to develop departmental strategies. promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. provides supervision and development opportunities for associates. strengthens department leadership.</span><br /><span ><label><br><b>minimum qualifications:</b><br></label></span><span >minimum of seven years of it experience with at least three of those in a technical or people leadership role. excellent communications skills with ability to provide clear and concise updates and escalations to all levels of management including executive. ability to remain calm and keep a team of technical resources and leadership focused on resolving business impacting issues. strong troubleshooting skills and ability to fully engage all team members. ability to appropriately challenge, remove roadblocks, and drive issue to resolution and then work with the team to determine root cause and continue follow up until full resolution of problem is implemented. very strong decision making and judgment skills even when under stressful situations. flexibility to work non-traditional schedule including rotating between night and day shift every 6 months.</span><br /><span ><label><br><b>additional preferred qualifications:</b><br></label></span><span >solid working knowledge of itsm and itil framework and recommended processes.</span><br /><span ><label><br><b>req id: </b></label></span><span >47977br</span><br /> <br /><br /> <br /><br /><b><a target="_blank" href="" id="$job_id$" name="$job_title$" onclick="return trackclick(,;"><img name="img01" src="/images/buttons/apply.jpg" border="0"></a></b> <img src=";sz=1x1;ord=47977br" border=0 width=1 height=1 alt="">

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