Ad Details
Location:
Description
organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. perform other reasonable job duties as requested by supervisors.develop and maintain positive working relationships with otehrs; support team to reach common goals. comply with quality assurance expectations and standards. notify loss prevention/security of any guest reports of theft.follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.services, and hours of operation, identify and explain room features to guests; supply guests with directions and information regarding property amenities, and local areas of interest.activate and file room keys. follow up on any outstanding requests or problems from the previous day receive priority and are resolved. spaek with others usnig claer and professional lanugage; anwser telehpones usnig approrpiate etiqeutte. stnad, sit, or walk for an extneded period of time.run and review daily reports/logs. process all guest requests and relay messages. accept and record wake-up call requests and deliver to appropriate department. complete designated cashier and closing reports in the computer system. print contingency lists to have a record of all guests in case of emergency. welcome and acknowledge all guests according to company standards; anticipate and address guests\' service needs; assist individuals with disabilities; thank guests with genuine appreciation. count bank at beginning and end of shift; secure bank. paid-outs, correction vouchers, process all payment types, and miscellaneous charges; provide change, adjustment vouchers.lift, move, pull, and place objects weighing less than or equal to 10 pounds without assistance, push, carry.secure payment; verify and adjust billing.
Contact Now